MATSAPHA
EZULWINI
Our Eswatini Offices
Modern Elevators Ltd is a leading provider of elevator and escalator solutions, renowned for its commitment to quality, safety, and innovative technology. With branches strategically located in the Eswatini area, specifically in Matsapha and Ezulwini, the company is well-positioned to offer unparalleled service to its clients.
The company boasts over 45 years of in-house expertise in successfully installing these products and services for various customers throughout the world.This serves as a key operational hub, offering a comprehensive range of services including installation, maintenance, and modernization of elevators and escalators. Situated in the heart of Eswatini's industrial zone, this branch caters to a wide array of clients, from commercial buildings to industrial facilities, ensuring seamless and efficient mobility solutions.
Nestled in the valley of Ezulwinu, known for delivering bespoke elevator solutions tailored to the unique needs of high-end residential, hotel, and leisure facilities. This branch combines aesthetic design with cutting-edge technology to enhance the user experience in luxury environments, making it a preferred choice for those seeking sophistication and reliability in their vertical transportation needs.
Together, the Matsapha and Ezulwini branches embody the company's commitment to excellence, innovation, and customer satisfaction, making Modern Elevators Ltd a trusted partner in Eswatini's development and modernization efforts.
Services
We provide installation services for various equipments.
We provide installation services for various equipment not only on our portfolio but also for specialized equipment’s not on our product list. Our technicians are multi-skilled and possess diverse skills that enable them to go the extra mile when providing services for our customers.
Project Completed
What we do
Once we install a product of any kind, we provide routine maintenance to ensure smooth functioning of the equipment for our customers. This involves fixing any problems with the equipment, supplying and installing complementary add-on products or replacement of worn out parts. We do recommend that our clients take up maintenance agreements with us for provision of preventive maintenance for all equipment supplied and installed.
Our relationship with customers does not begin with their first order. It starts way before any paperwork has been signed or any email sent. It starts the day a prospective customer hears of our products and shows keen interest. Our technical and business development teams start supporting clients from the first day of contact.
We provide advisory services to our clients on various aspects of our industry. Every once in a while, organizations engage themselves in projects that need thorough coordination and intricate planning. These projects are put at risk because either the right product was procured for the wrong environment or not enough preparation has been done to create the ideal environment to benefit from an investment.
Our team assists customers reduce project risk by providing advice, guidance and supplying the right equipment. They also assist them in developing the right infrastructure to best take advantage of our products.
We provide quality service to our customers for all our products and similar equipment that exist in our portfolio. As with all equipment, regular service is the key to extending the lifespan of technical equipment. Our team of qualified technicians are on call 24/7 365 days a year, ensuring that they are available to service and support our customers. We have several systems of contact including a support service hot-line as well as direct lines to our Head of Sales and our Head of technical services.